Meet The Team

Oliver Oliver

Oliver

Managing Director

Oliver built his committal to the healthcare and pharmacy supply business through seeing his fathers business grow throughout the 1970s. Oliver moved to Stafford in 1993 where he later set up Valley Northern, which became a Limited company in 2014. Oliver is grateful for the positive and ambitious team at Valley Northern and enjoys seeing the energy the team bring to the office every day. In his spare time, Oliver enjoys listening to music, travelling and spending time with his family and grandchildren.

Dale Dale

Dale

Sales Director

Dale progressed through the ranks at the company and was appointed sales director in 2015 with his passion and enthusiasm for success shining through. Dale enjoys motivating the team and helping them achieve sales results. He is a great believer in continuous improvement, constantly reviewing process and ensuring customers get a hassle free experience. Away from work, Dale enjoys spending time with family and friends and puts a lot of energy into helping other organisations and charities.

Adrian Adrian

Adrian

Marketing Director

Adrian began his career in the warehousing team at Valley Northern. His role advanced into marketing and product development and he was appointed marketing director in 2015. He enjoys doing things that make a difference to the customers, and ultimately patients lives, and likes seeing products he has worked on developing being sold in the marketplace. Away from work, Adrian enjoys spending time outdoors and loves travelling, meeting new people and experiencing different cultures.

Steve H Steve H

Steve H

Buyer

Steve joined the team in 2019, having worked in purchasing for over 30 years prior.  Although fairly new to the team, he is looking forward to maximising the potential of his new role, helping the business grow and seeing positive results.  He’s enjoyed the welcoming atmosphere he’s experienced here from day one.  In his spare time Steve keeps busy with his 3 children.  When he can steal some time away, he likes to read and also has an avid interest in landscape photography.

Flora

Flora

Executive Assistant

Flora joined Valley Northern in 2019 having previously worked for an events furniture/equipment hire company, working her way up to Office Manager.  She loves the variety of tasks that her current role involves and feels very satisfied when they are completed.  She also likes the organisation and systems used by her team.  In her spare time, Flora enjoys going for long walks with her dog and exercising, along with also spending time socialising with friends and family.

Darren Darren

Darren

Contracts Specialist

Joining the company in 2014 as a Sales Executive, Darren quickly took to helping clients and growing the company.  Soon, he took on the role of Contracts Specialist, to further grow the company, and we have since won numerous contracts.  Outside of the working environment, Darren enjoys music, playing sport, and traveling to meet new people, having visited Australia, Argentina, Sweden and France so far.

Ann-Marie Ann-Marie

Ann-Marie

Customer Service

Ann-Marie joined Valley Northern in 2008, and her favourite thing about working here is the customers. She appreciates working for a family run business, especially getting to know all the team members who are always very supportive. In her spare time, she enjoys visiting her caravan in Wales where she gets to pursue her other hobbies of walking and bird watching. Ann-Marie also enjoys dining out with her partner and socialising with friends and family.

Steve B Steve B

Steve B

Sales Executive

Having spent most of his career in the construction industry, Steve joined Valley Northern in 2009, as a sales executive. Over time, he has developed his role to cover health and safety and maintenance for the team. At home, Steve enjoys reading in the peace and quiet when his twelve grandchildren aren't causing mischief.

Maria Maria

Maria

Accounts

Retired Police Officer Maria enjoyed a rather varied career, including banking and the hospitality service, before joining us in 2020. Now working in the Accounts Team at Valley Northern, Maria is particularly taken by the family atmosphere, the honesty and integrity of the company. In her spare time Maria embarks on endless walks with her adorable Labrador, Buddy - and, very occasionally, they even let her husband join them! Maria is a very proud Grandmother to three beautiful girls.

Nigel Nigel

Nigel

Warehouse Manager

Nigel has been heavily involved in helping the team develop their warehousing systems and capabilities. He likes the open company culture at Valley Northern and finds the opens lines of communication between teams and departments key to their ongoing success. In his free time Nigel enjoys visiting other countries to see the different cultures and their historic buildings.

Gill Gill

Gill

Sales Executive

Gill joined Valley Northern in 2018 after taking time out of her career to raise her family.  She has an extensive background in sales and customer service, and loves dealing with the Valley Northern customers and resolving any queries they may have. Gill actively goes out of her way to ensure a hassle free experience for everyone she deals with. Outside of work, Gill enjoys spending time with her family and taking her 2 sons to sporting events, as well as going to the theatre and cinema.

Nikki

Nikki

Customer Service

Nikki joined Valley Northern in 2019 having previously spent 8 years working in the retail industry.  Nikki enjoys being able to speak with different customers each day and build a rapport with them, and discussing various products and services that we offer.  Outside of work Nikki enjoys going out with friends and watching her boyfriend play football.

Mateusz Mateusz

Mateusz

IT Executive

Mateusz is a vital part of the team as he is the person who knows how things work! If you have a technical issue, Matt is your man. He enjoys his job because of the group of people around him and finds everyone's ability to get along a big asset to the company. In his spare time, Mateusz enjoys both watching and playing football, with Manchester United being his favourite team.

Karen Karen

Karen

Warehouse Assistant

Karen joined the team temporarily in 2019 helping the warehouse as a bit of extra support. She has since then progressed and is able to assist on despatch as well as rework. When Karen isn’t working, she enjoys spending time with her troop of animals which include 3 dogs, 1 cat and horse – oh, and her 2 children! What Karen loves about Valley Northern is that the atmosphere is positive, friendly and we’re one massive family. 

Alice Alice

Alice

Sales Executive

Alice joined the Valley Northern Sales team in August having worked in retail, across Beauty and Fashion within various department stores,  for over 10 years. Alice has a passion for building relationships with customers and adores the team environment at Valley Northern HQ. In her spare time, Alice enjoys spending time with her family and friends and loves watching Thriller TV series/ films.

Stephanie Stephanie

Stephanie

Accounts Executive

After spending seven years in Sales and Executive Admin for a National Medical Supplier, Stephanie is thrilled to return to her first-love: Finance and Management Accounting! Having joined Valley Northern in October 2020, after a short period of retraining for a Finance role, Stephanie loves the positive and enthusiastic culture here at Valley Northern, the kindness and respect shown by all colleagues and directors at every level; to each other and whoever they deal with. Stephanie spends her spare time painting, reading, occasionally putting on a pair of trainers for a run, as well as visiting National Trust and other heritage properties and gardens with a companion or two.

Adrian T Adrian T

Adrian T

Warehouse Assistant

Ambitious Adrian joined the Valley Northern Warehouse team in January 2021. In his free time Adrian enjoys treating his body and mind to a variety of exercises and healthy meals - although he professes not to be the best cook! Adrian also likes to drive well made cars, read good books and travel to see people and beautiful places.

Lucy

Lucy

Customer Service

Lucy has worked at various places before joining the Valley Northern team, mainly in the telecoms and asbestos industries. Lucy enjoys travelling to see how people live in different parts of the world, sampling the cultures through food, sights and experiences - and the odd glass of wine! What she loves about working at Valley Northern is the family atmosphere and how friendly everyone is!

Lynda

Lynda

Accounts

Early 2021 Lynda was made redundant after over 24 years’ service for a large High Street Retailer. Lynda's had lots of experience working in an Accounts environment having spent the last 17 years in her previous job working in the Finance Department. She has also worked for a Chartered Accountant and in a Payroll position. After such a long time at one Company, although she missed her role, it was her friends and colleagues she missed the most. The fear of starting over was quickly resolved when she joined Valley Northern. Since day one Lynda's found all her colleagues have been so kind, helpful and welcoming. The atmosphere is so positive and nothing is too much trouble - she finds it’s a pleasure coming to work. In her spare time she enjoys spending time with family and friends, going on holidays, and sport. Her favourite destinations visited to-date are Christmas in New York, Sydney Australia and the Cayman Islands.

Clive Clive

Clive

Sales Executive

Clive has extensive background in internal sales and customer service and thrives in keeping clients happy. He has a passion for building excellent client rapport and making sure that relationships are longstanding. He loves the 'Hassle Free' experience Valley Northern offers to all our clients and the excellent culture within the company, which really motivates him. Always up for a good laugh with colleagues, he considers himself very approachable and easy to work with. Outside of work you will more than likely find him wielding a pair of bbq tongs, socialising with family and friends or playing his much valued electric piano!

Dale C Dale C

Dale C

Customer Service

Before joining the Valley Northern team, Dale worked at Argos as a Customer Service Advisor. During his 13 years he progressed within the company to become a Team Leader. Dale enjoys spending time with family and friends, going to the cinema and reading – his favourite author is Stephan King.

Joe Joe

Joe

Warehouse Assistant

Joe joined the busy Valley Northern warehouse team in 2022, packing and dispatching customers orders. In Joe's spare time he likes to meet up with friends and play xbox.

Daniel Daniel

Daniel

Warehouse Assistant

Daniel joined the Warehouse team in 2022, having worked in a warehouse environment for the majority of his working life. Daniel is a very dedicated and loyal team member, and someone who always enjoys learning new things and pushing himself to reach new limits. He is passionate about technology and spends a great deal of time tinkering around with his computer at home! He also enjoys playing pool with his friends.

Terry Terry

Terry

Marketing Executive

Terry is an experienced digital marketer and has a background in customer service. He joined the Valley Northern team in June 2022 as part of the Marketing Department and very much loves the atmosphere and customer service ethics of the company. In his spare time he enjoys playing football with his sons, socialising with family and friends and anything to do with video production - as that is his passion and marketing speciality.

Loren Loren

Loren

Marketing Executive

Loren has a background in IT Support, SEO and Content Writing/Creation for E-Commerce sites, personal blogs and social media platforms. She joined the Valley Northern team in June 2022 within the Marketing Department. Outside of the office, she enjoys spending time with her family, exploring new places and trying new foods.

Tayla Tayla

Tayla

Sales Executive

Tayla joined the Valley Northern team in June 2022 as part of the Sales Department. Having just finished her A levels, Tayla has a thirst for knowledge and is excited to grow and flourish within her Sales role.

Amber Amber

Amber

Purchasing Executive

With a background in retail social media, Amber joined the Valley Northern team in July 2022 in the Purchasing Department. Amber loves spending time with her two children, taking them swimming, to the park and on dog walks. In her spare time you will often find her socialising with friends at the local karaoke or renovating her house.

Rozina Rozina

Rozina

Executive Assistant

Recently finishing her A Levels, Rozina joined the Valley Northern team in July 2022 as an Executive Assistant. What she loves most about working here is the friendly and welcoming atmosphere. Outside of work she enjoys photography, the great outdoors and spending time with family and friends.

Dan S Dan S

Dan S

Warehouse Assistant

Dan S joined the Valley Northern team in October 2022 with a background of 20 years in warehousing. His greatest passion is supporting Wolverhampton Wanderers and attending matches to watch them play. He also enjoys spending time with friends and family as well as going to gigs and watching films.

 

 

Chris Chris

Chris

Warehouse Assistant

In November 2022 Chris joined the Valley Northern team after spending most of his working life with a single company. Putting his nerves at ease, he was made to feel so welcome by the Valley Northern team since day one! Chris loves to spend quality time with his friends and family and is also a keen football fan. He enjoys watching his local team (Stoke City) play and his son in the Sunday Leagues.

Matt

Matt

Sales Executive

Matt is a new addition to our Sales team. He enjoys his job because of the group of people around him and finds everyone's ability to get along a big asset to the company. In his spare time, Matt enjoys both watching and playing football, with Manchester United being his favourite team.

Harry Harry

Harry

Marketing Assistant

Harry swung into the marketing team in January 2017. Ever since, his new colleagues have become more like family, helping him feel less homesick. Harry loves the attention he’s getting from customers and can’t wait to get to know everyone soon! In his spare time, Harry loves to travel and has so far visited Paris, Portugal and Brussels.

Chloe Chloe

Chloe

Marketing Assistant

The whole Valley Northern team were thrilled in early 2019 when Harry announced he had finally met the girl of his dreams in a hospital waiting room. Caring Chloe quickly became an integral part of our Marketing department, ape-ly assisting Harry by showing customers how much we care about them. When not hanging out with Harry, Chloe loves baking her famous banana bread, taking aerobics classes and cheering up all the customers and their children when she visits a hospital or a pharmacy! Between them, this dynamic duo are swinging Valley Northern to new heights every day.

We do give a monkeys!

That's why you should give us a try! Why not discuss your specific needs with one of our friendly team today?

Lets talk +44 (0)1785 250123

Monkey

"We love the Precision oral syringes in a bag, it's much easier with everything together in one bag"

Hospital, Wales
what clients say...

"What a brilliant team you have there, I wish they all worked for me! Everyone is excellent and your service is second to none"

Holistic Treatment Centre
what clients say...

"It's amazing service. I've been in this industry for years and never had such great service"

Hospital, West Midlands
what clients say...

"Every time someone from your company calls they're so happy; it's always lovely to hear"

Pharmacy, Surrey
what clients say...

"We have never had anything out of stock with yourselves, and we get very good customer service so we can't fault you!"

Hospital, North Wales
what clients say...

"If everyone was like that I wouldn't have a warehouse full of returns and things so that's great - thank you very much"

Wholesaler, Essex
what clients say...

"Thank you for your delivery... We ordered some stuff from another company and that didn't turn up, but as usual Valley Northern's was all there"

Health Centre, Lancashire
what clients say...

"It was excellent service; we ordered one day and there it was the next!"

Medical Surgery, Kent
what clients say...

"Very professional service; I like it."

Pharmacy, London
what clients say...

"The price rates are extremely competitive, as well as exceptionally well put together from a client’s perspective. We look forward to closing business with you on our next order."

Pharmacy Group
what clients say...

"It's lovely to deal with a happy company."

Pharmacy, West Midlands
what clients say...

"If only other suppliers were as efficient and good as Valley Northern; you sort us out with no questions or qualms and we do appreciate that."

Hospital, West Midlands
what clients say...

"Thank you - you are the best!"

Pharmacy, West Midlands
what clients say...

"We will be getting all of our orders from you from now on, and thanks for the samples you sent"

Pharmacy, London
what clients say...

"Valley Northern has always been so easy to deal with. Because we are a small company, some companies don't want to know. Nothing seems too much to ask from Valley Northern"

Medical Surgery, London
what clients say...

"You look after your customers very well and are always very helpful"

Pharmacy, Surrey
what clients say...

"The service has been outstanding! I deal with hundreds of companies and none have ever done what you have. You never quibble or question, you keep us up to date; it's amazing"

Pharmacy, London
what clients say...

"I just wanted to say thank you for the speedy delivery yesterday. It was a 24 hour turn around, I have never known anything like it before, so thank you"

Medical Surgery, Herefordshire
what clients say...

"I'm really happy with your service. You are on time, you help me, you keep me updated; it's excellent service and you don't get it with other companies you know!"

Pharmacy, Surrey
what clients say...

"I must say your customer service and everything your company does for us is brilliant; I'm not just saying that. Whatever we ask or want, you always help us; it's just brilliant!"

Hospital, London
what clients say...

"Thank you for such a quick service and nice staff; its been a stress free order"

Medical Surgery, South Wales
what clients say...

"I deal with a lot of other companies and there's nobody like you out there"

Hospital, Middlesex
what clients say...

"To be honest I'm glad I deal with a company like you"

Pharmacy, London
what clients say...

"Your customer care is outstanding. I wish more companies were like you"

Hospital, West Midlands
what clients say...

Your customer service is spot on; thanks very much for your help.

Hospital, Surrey
what clients say...

"Can I just say how nice it is to speak to someone quickly...rather than pressing this and that"

Pharmacy, Northamptonshire
what clients say...

"Thank you; if only every company was like yours…"

Pharmacy, Surrey
what clients say...

"All of your staff are so friendly there; it is very good"

Pharmacy, London
what clients say...

"I've been in retail for over 20 years. I tell everyone that Valley Northern has the best customer service. Honestly, whenever I come off the phone after speaking with you I say it!"

Pharmacy, London
what clients say...

"We do love your service, and all of them say the same at our other shop"

Pharmacy, West Midlands
what clients say...

"Thank you for your customer service; it is very good and we appreciate it"

Pharmacy, London
what clients say...

"You always have good service and service accounts for a lot"

Pharmacy, Northamptonshire
what clients say...

"Thank you for being so professional and calling me"

Hospital, Sussex
what clients say...

"Your company is always so professional and lovely to deal with"

Hospital, London
what clients say...

"One of the main reasons we use you is that you deliver whole orders and your stock is always available"

Pharmacy, Cheshire
what clients say...

"The delivery went like clockwork"

Dentist, Lancashire
what clients say...

"I was very impressed with your speedy service"

Hospital, London
what clients say...

"As always with Valley Northern, the service is fantastic and I've got no problems"

Private Clinic, London
what clients say...

"Anything else we need help on, we will be there, you're at the top of my pile"

Veterinary Surgery, South Wales
what clients say...

"Everyone is so friendly. I've got a very strong relationship with my rep, and relationships mean a lot to me rather than just emails"

Hospital, London
what clients say...

"You are our main supplier for packaging materials. You are reliable and very quick to deal with any questions. You make me feel as though I am your only customer"

Specials Manufacturer, Birmingham
what clients say...

"I wish everyone was like you. Other companies don't lay it out so clearly, it's very helpful"

Veterinary Centre, Scotland
what clients say...

"You are super helpful, and incredibly polite and professional"

Hospital, London
what clients say...

"We can always rely on you as our supplier"

Pharmacy, Berkshire
what clients say...

"I love it when I call in and you know who I am before I say my name! I like dealing with you because you're happy and always able to help. I don't know another company like you!"

Chemist, Kidderminster
what clients say...
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