Oliver

CEO

Oliver, CEO of Valley Northern, embodies dedication to healthcare and pharmacy supply, inspired by his father's legacy. Since founding the company in 1993, he leads with appreciation, treasuring his team's vitality and nurturing a collaborative ethos. Beyond work, Oliver enjoys music, travel, and family time, reflecting his commitment to both professional excellence and personal fulfillment. Valley Northern thrives under Oliver's leadership, guided by his vision shaped by years of industry experience and admiration for his dynamic team.

Dale

Managing Director

Meet Dale, Valley Northern's passionate Managing Director, whose journey from Sales showcases both professional growth and a dedication to fostering a success-driven culture. Dale motivates his team toward exceptional results, advocating continuous improvement for a seamless customer experience. Beyond work, he prioritizes family and friends, while also channeling significant energy into supporting charitable organizations. As Managing Director, Dale leads Valley Northern to excellence while finding fulfillment in giving back to the community, embodying a commitment to making a positive impact.

Adrian

Head of Supply Chain

Adrian's journey at Valley Northern began in warehousing, progressing to procurement and product development. Fueled by a passion for impacting customers' lives, especially patients, he finds fulfillment in witnessing the success of products he's contributed to. Beyond work, Adrian finds joy in outdoor activities and travel, embracing diverse cultures and experiences. As the Head of Supply Chain Director, he spearheads product development and procurement, ensuring an innovative approach to meet customer needs effectively.

Darren

Sales Director

Darren began his journey with Valley Northern in sales, quickly advancing to Contracts Specialist due to his adept client relations and growth-focused mindset. His pivotal role in securing numerous contracts propelled our company's expansion. Beyond work, Darren enjoys goalkeeping and exploring various cultures worldwide. As Sales and Marketing Director since 2023, he blends sales expertise with creativity, driving the company's success and innovation. Darren's journey showcases not only professional growth but also a commitment to excellence across all aspects of his life.

Mark

Sales Team Lead

Mark, our Sales Team Lead, brings extensive experience in leading, coaching, and developing teams. His knowledge, customer-focused approach, and passion for helping people ‘be their best at work’ ensure that Valley Northern delivers exceptional service and helps customers maximise their relationship with us. Mark’s leadership, guidance, and dedication add significant value to our team and the business as a whole. Outside work, he enjoys spending time with his family, traveling, visiting the theatre and cinema, attending concerts, and indulging his love of golf, whether playing or watching.

Gill

Sales Executive

Gill, a valued member of Valley Northern, brings extensive sales and customer service expertise, dedicated to resolving queries and ensuring a seamless experience for clients. Beyond work, she cherishes family time, attending sporting events with her sons and enjoying theater and cinema outings. Her warm demeanor and dedication enhance the Valley Northern experience, while her lively Labrador, Milo, adds a playful touch to her daily life.

Diana

Sales Executive

Diana returns to her sales roots after a fulfilling career in education and quickly finds her place within Valley Northern’s welcoming team. She thrives in the supportive, friendly environment and enjoys bringing her skills and experience back into the sales world. Outside of work, Diana’s adventurous spirit shines. She loves camping and discovering new places with her boyfriend and beloved dog, always on the lookout for her next exploration. A fan of Asian cuisine and culture, she often seeks out new dishes and experiences that broaden her perspective. With a playlist full of rock music and a personality full of energy, Diana adds enthusiasm, positivity, and fresh ideas to Valley Northern, making her a valued and dynamic member of the team.

Katie

Sales Executive

Katie, a valued member of the Valley Northern team, brings extensive retail experience and insights from both corporate and micro-business environments. Her expertise and collaborative approach help drive efficiency, enhance customer service, and support the growth of our close-knit team. Katie’s dedication, positivity, and passion for teamwork make her an essential part of Valley Northern, contributing to a welcoming and high-performing workplace. Outside work, she enjoys dining out with family and friends and exploring new cities, bringing her vibrant energy to both her professional and personal life.

Kirsty

Sales Executive

Kirsty, our vibrant Sales Executive at Valley Northern, brings a wealth of experience from equestrian retail and the saddlery industry, adding a unique flair and expertise to our team. Her specialized knowledge, dynamic personality, and customer-focused approach help strengthen relationships and enhance the overall experience for both clients and colleagues. Outside work, Kirsty enjoys spending time with her horse, baking delicious treats, and keeping up with sports and serial dramas. Her energy, dedication, and expertise make her an invaluable and engaging member of the Valley Northern family.

Greg

Sales Executive

Greg brings extensive sales experience and a strong background in hospitality, combining exceptional customer service skills with a deep understanding of client needs. His diligent, positive approach and collaborative mindset help strengthen relationships and drive results, enhancing the experience for both customers and colleagues. Outside work, Greg enjoys exploring new activities and values a healthy balance between professionalism and enjoyment. His commitment, expertise, and approachable nature make him a highly valued member of the Valley Northern team.ent and approachable nature make him a valuable asset to our team.

Loretta

Sales Executive

Loretta has a strong background in sales and a passion for building great client relationships. Creative and results-driven, she’s always ready with a fresh perspective and a friendly approach that enhance our team’s performance and customer experience.. Outside work, she loves taking her two dogs on dog walks in nature, painting, and discovering new foodie spots. With her mix of experience, creativity, and enthusiasm, Loretta is a fantastic addition to the team!

Katie W

Sales Executive

Katie brings a wealth of experience in sales, customer service, account management, and team leadership, having worked across industries. She’s passionate about clear and honest communication, attention to detail, and enjoys using her initiative to introduce fresh ideas and solutions. Outside of work, Katie loves keeping active with swimming and tennis, or exploring new cities—especially if it involves shopping and hopping between coffee shops. She’s also an avid traveller, making her way through Europe with her partner.

Andy

Sales Executive

Andy brings many years of experience running his own businesses and working across various sales and marketing roles. He brings a strong entrepreneurial mindset and a passion for building great customer relationships. Outside of work, Andy enjoys carpentry, playing the guitar, and can often be found hosting a barbecue with friends and family.

Sarah

Sales Executive

Sarah brings her valuable experience in sales and customer service to the sales team. She’s passionate about delivering great customer experiences and building strong relationships. Outside of work, Sarah enjoys family life, supporting her son at football, and movie nights with her daughter.

Lisa

Contracts Co-Ordinator

Lisa has joined our team as a Contracts Coordinator with over 15 years of experience in business development, tendering, bid writing, and contract management across various sectors, including training, facilities management, and oil & gas. Outside of work, she’s a Stoke City season ticket holder, plays for the Stone Ladies softball cricket team, and enjoys keeping fit and spending time with her husband and two children.

Holly

Customer Service Manager

Holly joins us as our Customer Service Manager, bringing a warm, friendly approach and a passion for creating great customer experiences. Outside of work, she’s a proud Auntie to her nephew and niece, loves shopping for home decor and fashion, and enjoys baking and cooking. She’s always planning her next holiday abroad and spending quality time with friends

Dale C

Customer Service Team Lead

Dale, our Customer Service Team Leader, brings extensive experience from his career in retail and a passion for delivering exceptional service. A true people person, he enjoys time with family and friends, cinema trips, and reading. Known for his warmth and humor, Dale lifts the spirits of both colleagues and customers, making every interaction at Valley Northern a positive experience.

Ann-Marie

Customer Service

Ann-Marie has been a valued member of Valley Northern since 2008, bringing warmth, dedication, and a genuine passion for customer care. She thrives in the close-knit, family-run environment, where her reliability and supportive nature make her a trusted colleague as well as a customer favorite. Beyond the office, she enjoys relaxing at her caravan in Wales, walking, bird watching, dining out with her partner, and spending quality time with friends and family. Ann-Marie’s caring personality and unwavering commitment add immeasurable value to Valley Northern, ensuring every customer and colleague feels supported and appreciated.

Lucy

Customer Service

Lucy is a valued member of our Customer Service team, bringing with her diverse experience from the telecoms and asbestos industries. She thrives in Valley Northern’s supportive, family-like environment, where her friendly spirit and dedication shine through in every customer interaction. Outside of work, Lucy is a passionate traveler who loves discovering new experiences, but she finds her greatest joy in time spent with her family and dog. Her warmth and positivity add real value to both colleagues and customers alike.

Maria

Accounts Executive

Maria, with experience in banking and hospitality, is a valued member of Valley Northern’s Accounts Team. She thrives in our family-like, integrity-driven environment, bringing knowledge, dedication, and a warm sense of humor that enriches both her colleagues and the workplace. Outside of work, she enjoys spending quality time with her husband and granddaughters, and her caring, positive spirit leaves a lasting impression on everyone she works with.

Lynda

Accounts Executive

Lynda brings years of finance experience, including roles in Chartered Accountancy and Payroll, making her a highly skilled and trusted member of Valley Northern’s Finance Department. From day one, she has embraced the company’s positive, supportive atmosphere, contributing her expertise, attention to detail, and collaborative spirit to strengthen the team. Beyond work, Lynda enjoys spending quality time with family and friends, traveling to inspiring destinations like New York, Sydney, and the Cayman Islands, and pursuing her passion for sports. Her professionalism, knowledge, and approachable personality make her an invaluable asset to Valley Northern, ensuring the department runs smoothly and every interaction is handled with care.

Jessica

Head of Marketing

Jess, a key member of the Valley Northern team, brings a strong background in B2B marketing, and a wealth of experience in strategic planning, leadership, and direction. Known for her kind and friendly approach, Jess inspires those around her to achieve shared goals. Outside of work, Jess enjoys spending time with friends, family and her dachshund Milo, staying active at the gym, and travelling to new places. Jess’s expertise and positivity make her an invaluable part of our continued success.

Loren

SEO & Web Executive

Loren, a valued member of Valley Northern, brings expertise in website design, SEO, and content creation. Her creativity, technical skills, and friendly approach ensure our online presence is engaging, effective, and aligned with our brand, helping us connect meaningfully with customers and suppliers. Beyond work, Loren enjoys quality time with her family and spending joyful moments with her playful cavapoo. Her dedication and multifaceted skills make her an essential part of Valley Northern’s marketing and digital success.

Kruti

Digital & Content Executive

Kruti, a warm and creative member of Valley Northern, brings a background in graphics and business to our marketing team. Her enthusiasm and innovative ideas drive engaging content that sets the company apart, helping connect meaningfully with customers and audiences. With her friendly and collaborative approach, Kruti enhances every marketing initiative, making her an invaluable part of the team. Outside of work, she enjoys baking and spending quality time with family and friends, bringing the same creativity and energy to her personal life.

Harry & Chloe

Brand Ambassadors

Hassle Free Harry and Caring Chloe are the friendly faces of Valley Northern, proudly representing the company as our brand ambassadors. Since swinging into the team, they’ve brought warmth, positivity, and a personal touch to everything we do. Whether visiting hospitals and pharmacies or connecting with customers online, Harry and Chloe embody our caring values and commitment to exceptional service—helping share a smile wherever they go.

Hayley

Purchasing Champion

Hayley, a valued member of Valley Northern’s Purchasing Department, brings extensive procurement experience and a background in education. Her dedication, expertise, and commitment to excellence ensure smooth procurement processes that benefit the team and customers. Outside work, she enjoys time with family and friends, travel, staying active, and the occasional retail therapy.

Megan

Purchasing Champion

Megan, a valued member of Valley Northern’s Purchasing Team, brings extensive experience in retail and office management, combining efficiency with a friendly, approachable style. She plays a key role in streamlining procurement processes, ensuring the team operates smoothly and customers have a seamless experience. Outside work, Megan enjoys spending time with her three dogs, watching true crime documentaries, and indulging in musicals. Her dedication, warmth, and proactive approach make her an essential and valued member of the Valley Northern family.

Nikki

Purchasing Champion

Nikki's bright and friendly personality makes her a valued part of Valley Northern. She thrives on building strong relationships with customers and suppliers, creating positive and memorable experiences that reflect the team’s welcoming spirit. Outside of work, she enjoys time with friends, cheering on her boyfriend at football, and making special memories with her daughters. Her warmth and energy shine through in every interaction, adding lasting value to Valley Northern.

Jamie

IT Manager

Jamie, IT Manager at Valley Northern, brings extensive experience in the IT industry, with a strong background in leading teams and supporting talent. His expertise ensures the smooth, secure, and efficient operation of the company’s IT systems, directly contributing to the productivity and success of the business. Outside work, Jamie enjoys spending time with family, running for relaxation, and following Formula 1. His dedication, technical skill, and supportive approach make him an invaluable member of the Valley Northern team.

Mateusz

IT Team Leader

Mateusz is Valley Northern’s go-to technical expert, always ready to assist with any issue and ensure operations run smoothly. He thrives in the supportive, collaborative environment, where his friendly and approachable nature strengthens the team. Outside the office, he enjoys playing and watching football, with a special passion for Manchester United. Mateusz’s technical expertise, problem-solving skills, and positive attitude make him an invaluable and trusted member of Valley Northern.

Matthew

IT Developer

Matthew brings extensive experience in manufacturing and retail, with expertise in team management and purchasing processes. His diverse skill set, combined with a collaborative and approachable nature, helps drive efficiency and strengthen our operations, making him a valuable member of the Valley Northern team. Outside work, Matthew enjoys supporting Arsenal FC, traveling, cooking, and listening to his favorite music. His professionalism, versatility, and laid-back energy add a refreshing and positive dynamic to both the workplace and the team.

Alix

Executive Assistant

Alix is a versatile member of the Valley Northern team, bringing experience in Sales Support, Customer Service, and Operations/Logistics. With a keen eye for detail and a focus on seamless processes, Alix helps ensure efficiency and excellence across the business, making them a valuable asset to the team. Outside work, Alix is a fitness enthusiast who enjoys the gym and running, spending quality time with family, being outdoors, and caring for their lovable Pug. Alix’s dedication, adaptability, and positive approach contribute greatly to the success and energy of Valley Northern.

Andrea

Executive Assistant

Andrea, our Executive Assistant, brings extensive experience in customer service and front-of-house management, excelling in supporting operations and keeping Valley Northern running smoothly. Her dedication, organizational skills, and proactive approach make her an invaluable part of the team. Outside work, Andrea enjoys spending time with family, caring for pets, cooking, and exploring new places. Passionate about cars and agriculture, she participates in car shows, supports her husband’s business, and helps at the family dairy farm, bringing her energy and diverse interests to enrich our team dynamic.

Erika

Facilities Management

Meet Erika. With her keen eye for detail and dedication, she keeps Valley Northern sparkling clean. When she’s not making our workspace shine, you’ll find her baking treats, cycling, gardening, or enjoying the great outdoors. She’s always on the move and loves anything that keeps her outside and active! 

Jack

Head of Operations

Meet Jack, with a background in hospitality and a passion for logistics, Jack has spent the last few years mastering operations across retail, eComm, engineering, and 3PL. He has led teams in warehousing, transportation, and supply chain, thriving on challenges and the incredible people who tackle them. When he’s not ensuring top-tier service, Jack’s in the kitchen baking, chasing fitness goals, or cheering on Rugby Union—especially England, Scotland, and his beloved Harlequins.

Andrew

Operations Team Lead

Andrew, Warehouse Team Lead at Valley Northern, brings extensive experience from leading companies, combining expertise with strong leadership skills. His dedication, collaborative approach, and focus on efficiency help ensure smooth warehouse operations and a motivated team. Outside work, Andrew enjoys camping—particularly in Cumbria—spending time with his daughter Sophie, supporting Birmingham City, watching England compete in sports, and attending live music events, having seen his favourite band, the Stereophonics, multiple times. Andrew’s leadership, passion, and energy make him a highly valued member of the Valley Northern team.

Chris

Warehouse Champion

Chris, a valued member of Valley Northern’s Goods-In team, brings extensive experience and a fresh perspective to the department. He combines his skills with a friendly, collaborative spirit, helping create a supportive workplace. Outside work, he enjoys time with family and friends, cheering on Stoke City, and supporting his son in Sunday League football.

Dan S

Warehouse Champion

Dan S, a valued member of Valley Northern’s Despatch team, brings extensive warehousing experience, combining efficiency and precision to ensure operations run seamlessly. He thrives in a collaborative environment, where his expertise and dedication help keep the department organized and effective. Outside work, Dan enjoys supporting Wolverhampton Wanderers, spending quality time with friends and family, attending live gigs, and watching films. His skills, commitment, and positive attitude make him an indispensable part of the Valley Northern team.

Sam

Warehouse Champion

Meet Sam, our experienced Despatch Team Member, with a strong background in retail and logistics. Outside of work, he's passionate about cars and cooking, always eager to learn and try new things. Sam's adaptability, attention to detail, and positive attitude make him a valuable asset to our team.

Dan M

Warehouse Champion

Meet Dan, our seasoned Warehouse Assistant with years of experience in warehousing and distribution. Dan's dedication to customer service and precision ensures everything runs smoothly. Outside of work, he's a family man who adores his daughter and enjoys quality time with friends and family. A passionate football fan, Dan supports his local team, Stafford Rangers, but his heart truly belongs to Newcastle United. We're excited to have Dan's expertise and enthusiasm on our team!

Indra

Warehouse Champion

Indra is a valued member of our warehouse team, bringing attention to detail and dedication that help keep operations running smoothly. Her commitment and positive approach make her a valuable part of the team. Outside work, Indra enjoys cooking and exploring new recipes, spending quality time with her daughter, caring for her cats, and listening to music for motivation and relaxation. Her skills, focus, and enthusiasm contribute significantly to the success of Valley Northern.

Nigel

Warehouse Champion

Lewis

Warehouse Champion

Meet Lewis. With six years of stock control experience, Lewis keeps things running smoothly in the warehouse. Reliable and always happy to help, he’s a true team player. Off the clock, he’s a dedicated Aston Villa fan, loving their Champions League adventure. He also enjoys social events with family and friends and escaping on summer holidays whenever he can.

Samuel

Warehouse Champion

Samuel is a hardworking and reliable individual with strong warehouse experience and a proven ability to work well as part of a team. Family-driven and motivated, he brings dedication and a positive attitude to everything he does. A passionate West Bromwich Albion supporter, Samuel combines his team spirit from the pitch with his professional life, always striving to contribute, support others, and get the job done right.