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Customer Happiness (last 100)
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Realtime Net Promoter Score ®
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Recent Customer Comments
  • 18 Apr 19

    Very responsive

  • 11 Apr 19

    The uplift, return, replacement and credit was dealt with promptly. Excellent service.

  • 11 Apr 19

    Just wanted to say what a brilliant team you have there, I wish they were all working for me. Annemarie is excellent, as is everybody else." " Please make sure your owner gets to hear this" "Service is second to none

  • 10 Apr 19

    Very polite and helpful. Quick response and sent out a new item the next day. Fab service, no complaints!

  • 9 Apr 19

    Ann-Marie is always helpful and very quick in getting us the stuff delivered.

  • 4 Apr 19

    Very helpful and friendly

  • 4 Apr 19

    Very grateful for the fast response and delivery

  • 3 Apr 19

    Super efficient service by the lovely friendly Ann-Marie :-)

  • 2 Apr 19

    Ann-Marie was fantastic resolving my issue and following it up every step of the way.

  • 29 Mar 19

    Gemma is very kind and helpful. She always helps me with any invoice queries or any other related problems. She also gives me good gifts with my delivery if I am eligible for any. Infact she is one of the outstanding staff members of Valley Northern team and I always like to speak to her for placing my orders.

  • 27 Mar 19

    I have dealt with Ann-Marie a couple of times and she has always sorted out the problems I have had quickly and efficiently. She has gone beyond to be of help. Thank you so much Ann-Marie

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