The Valley Northern Effect

"Thank you for your delivery... We ordered some stuff from another company and that didn't turn up, but as usual Valley Northern's was all there"

"All the staff at Valley Northern always seem to go the extra mile with Customer Service and communication. So refreshing! Thank you all."

"To be honest I'm glad I deal with a company like you"

"You are super helpful, and incredibly polite and professional"

"You look after your customers very well and are always very helpful"

"Thank you - you are the best!"

"I always have a positive experience with Valley Northern. Thank you for everything you do for us and we really appreciate all the help you give"

"We will be getting all of our orders from you from now on, and thanks for the samples you sent"

"Thank you for being so professional and calling me"

"If only other suppliers were as efficient and good as Valley Northern; you sort us out with no questions or qualms and we do appreciate that."

"We love the Precision oral syringes in a bag, it's much easier with everything together in one bag"

"If everyone was like that I wouldn't have a warehouse full of returns and things so that's great - thank you very much"

"What a brilliant team you have there, I wish they all worked for me! Everyone is excellent and your service is second to none"

"Thank you for such a quick service and nice staff; its been a stress free order"

"The customer service department are always very helpful and resolve any issues with a no hassle can do attitude. Very refreshing and a pleasure to deal with."

"Your customer care is outstanding. I wish more companies were like you"

"It was excellent service; we ordered one day and there it was the next!"

"I love it when I call in and you know who I am before I say my name! I like dealing with you because you're happy and always able to help. I don't know another company like you!"

“Dale to be honest Valley Northern is absolutely brilliant, we came to you as we were having major I mean major problems with other suppliers. You had everything we needed and do all kind of bags the people here just love bags! They literally come to me with a handful of bags and say we need these! I have never ever had to chase any orders or had any issues whatsoever you wouldn’t believe the huge relief, and time saving it is to be able to place an order with a supplier and know that it will just come in, it makes such a massive difference, rather than having to worry about it all the time, we have so much else to achieve in a day hassle free suppliers are not only what we need but what makes us be able to keep going. Thank you, often you wouldn’t realise the little things you are doing each and every day are having a huge impact and are GREATLY APPRECIATED – we want to say Well Done!”

"One of the main reasons we use you is that you deliver whole orders and your stock is always available"

"Excellent, excellent, excellent, Lost delivery due to the carrier. The girls chased it up and stayed on top of it until we recieved the whole order. And to top it off we had Free chocolates in with the order. Love this Company"

"Every time someone from your company calls they're so happy; it's always lovely to hear"

"The delivery went like clockwork"

"Your company is always so professional and lovely to deal with"

"Very professional service; I like it."

"I deal with a lot of other companies and there's nobody like you out there"

"Everyone is so friendly. I've got a very strong relationship with my rep, and relationships mean a lot to me rather than just emails"

"Can I just say how nice it is to speak to someone quickly...rather than pressing this and that"

"It's lovely to deal with a happy company."

"I've been in retail for over 20 years. I tell everyone that Valley Northern has the best customer service. Honestly, whenever I come off the phone after speaking with you I say it!"

"I just wanted to say thank you for the speedy delivery yesterday. It was a 24 hour turn around, I have never known anything like it before, so thank you"

"The service has been outstanding! I deal with hundreds of companies and none have ever done what you have. You never quibble or question, you keep us up to date; it's amazing"

"We can always rely on you as our supplier"

"I wish everyone was like you. Other companies don't lay it out so clearly, it's very helpful"

"It's amazing service. I've been in this industry for years and never had such great service"

"You always have good service and service accounts for a lot"

"I must say your customer service and everything your company does for us is brilliant; I'm not just saying that. Whatever we ask or want, you always help us; it's just brilliant!"

"All of your staff are so friendly there; it is very good"

"I'm really happy with your service. You are on time, you help me, you keep me updated; it's excellent service and you don't get it with other companies you know!"

"We want to extend a huge thank you to Valley Northern for their incredibly generous donation of plastic bags to our food bank in Tywyn. At a time when we were in desperate need, your support truly made a difference. With our food donations now being delivered in boxes instead of bags, we were struggling to meet the needs of our community. Your kindness has helped us ensure that our customers receive their food with ease and dignity. Thank you for stepping in and supporting us when we needed it most!"

"Your customer service is spot on; thanks very much for your help."

"Very pleased with the service from Valley Northern, and the excellent assistance we always receive"

"Thank you for your customer service; it is very good and we appreciate it"

"I was very impressed with your speedy service"

"I always find the team at Valley Northern so helpful, and very polite - its lovely to deal with your team"

"Valley Northern team always ready to assist regarding my queries. They are all supportive, I always received excellent service, such as communications via email /phones, fantastic respond, always on point, well done team, keep it up. Thank you."

"You are our main supplier for packaging materials. You are reliable and very quick to deal with any questions. You make me feel as though I am your only customer"

"Anything else we need help on, we will be there, you're at the top of my pile"

"As always with Valley Northern, the service is fantastic and I've got no problems"

"Valley Northern has always been so easy to deal with. Because we are a small company, some companies don't want to know. Nothing seems too much to ask from Valley Northern"

"I don't know that customer service gets any better than that. Very professional. I felt like I was appreciated and not just another customer. Very impressive!"

"Thank you; if only every company was like yours…"

"The service I received was brilliant very efficient and professional and went above and beyond to ensure they arrived! Thanks again."

"We have never had anything out of stock with yourselves, and we get very good customer service so we can't fault you!"

"We do love your service, and all of them say the same at our other shop"

"The price rates are extremely competitive, as well as exceptionally well put together from a client’s perspective. We look forward to closing business with you on our next order."