Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more
Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.
Very helpful and pleasent!
Greg was incredibly helpful in setting up my branches with Valley Northern. Everything he discussed with me over the phone turned out to be exactly as promised — not just sales talk, but a genuine reflection of the excellent service they provide. I placed my first order yesterday and received it today without any issues at all. The quality is excellent, and having the boxes clearly pre-labelled on the outside is a really convenient touch that saves us valuable time at our end. Very impressed with both the service and professionalism so far — highly recommended.
My query was answered very promptly. I was given all the information I required to place the order. Very good customer service all round. Happy customer
Quote received promptly. Also, other cartons offered that were stocked items. Thanks Kirsty.
Great service and follow up work ensuring that we had the labels to look at and an improved price. Fast and quick service. We will always seek quotes from Diana from Valley Northern with this level of service. Well done Diana. We'll back in touch when we look for our next purchases. Thanks Lee
I find that you was very helpful with my enquiry and the labels arrived really quickly which pleased us all
Always helpful! Thanks Gill!
Ann-Marie was very helpful with our query and made sure our order got to us, thank you!
Query relating to price of item was dealt with very quick, always a pleasure to speak with Valleynorthern staff.
We received first class service from yourself dealing with our missing parcel and missing item from one box. Excellent follow up also.
Loretta was incredibly helpful in ensuring our order went through smoothly when we first started the business. Truly 5-star service, thank you!
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