Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more
Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.
Went above and beyond to sort a problem that was not of your causing. VN overall are a pleasure to deal with and would love to know what's in the water at your offices as am yet to speak to anyone unhelpful!
Whenever I deal with Gillian at Valley Northern, she is always friendly, funny, helpful and professional. She consistently provides excellent service and makes everything easy and straightforward. Going above and beyond when needed. It’s always a pleasure dealing with Gill. She is a great asset to the Valley Northern!
Holly sorted the issue out very promptly. also the product arrived the next day as promised. Much appreciated with the service.
Issue dealt with promptly and solutions offered. Sorted withing minutes :-)
Dale picked up an issue immediately and because of his prompt actions we received missing stock the next day. Thanks!
Holly dealt with my query very quickly and kept me informed through the process thank you
Good customer service is hard to come by these days but what is harder is consistency! Anne- Marie has been consistent every time I speak to her over the years and gives 110% in every interaction and query. She is a joy to speak to!
Excellent
Gillian is very helpful and always keeps us in the loop.
very helpful and fast response to emails
Patiently helped us through the European experience
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