Welcome to Valley Northern

Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more

Why Choose Us?

Realtime Net Promoter Score Year to Date
97 Powered By Customer Thermometer
Realtime Net Promoter Score All Time
88 Powered By Customer Thermometer
Customer Happiness Percentage
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Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.

Recent Customer Comments
  • 23 Jun 26

    Dale dealt with the matter quickly great service!!!

  • 23 Jun 26

    Kirsty provided all the information required in a timely manner and also followed up to ensure we had everything we needed to make an informed decision. She was very friendly, easy to talk to and went beyond the norm to ensure that if we need anything in the future to not hesitate to reach out.

  • 15 Jun 26

    Diana has provided me with excellent service during our quote process. She has acted quickly on all my requests and has also sought alternative quotes to try and match. Valley Northern are now on all my price reviews and we hope to be able to use you in the future if the price is right. Lee

  • 12 Jun 26

    brilliant service as per usual

  • 10 Jun 26

    dale was very helpful, polite and tried to resolve my issue in a timely fashion

  • 5 Jun 26

    You are great, Diana. Thank you

  • 29 May 26

    Katie has been so helpful, friendly and patient. I am delighted with the service we receive.

  • 29 May 26

    Very helpful company with lots of catalogue choice. Fast delivery

  • 29 May 26

    Very polite and professional.

  • 29 May 26

    Prompt response to our query and immediate rectification of error Brilliant service Dale. Thanks

  • 26 May 26

    I needed to chase a delivery that had not been received. As soon as I made contact with Dale, he looked into where the delivery was. He chased this up with the Courier and when it was taking a little time to get a response from the courier, he sent out a replacement. he kept me updated at all times. I cannot speak highly enough of not only Dale but all the staff I have interactions with at Valley Northern, they are all super helpful and very efficient. they are all a credit to Valley Northern. A breath of fresh air to deal with a company that has such great staff, and great customer service.

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