Valley Northern are a specialist and trusted supplier of high quality, safe medical supplies and pharmacy packaging to the NHS Supply Chain, hospital pharmacies, chemist groups and chains, wholesale and repack centres, community pharmacies, GP practices and vets across the UK. Read more
Exceeding the B2B average of 33, our outstanding NPS feedback score reflects our commitment to excellence by providing outstanding service to our customers.
Issue dealt with promptly and solutions offered. Sorted withing minutes :-)
Dale picked up an issue immediately and because of his prompt actions we received missing stock the next day. Thanks!
Holly dealt with my query very quickly and kept me informed through the process thank you
Good customer service is hard to come by these days but what is harder is consistency! Anne- Marie has been consistent every time I speak to her over the years and gives 110% in every interaction and query. She is a joy to speak to!
Excellent
Gillian is very helpful and always keeps us in the loop.
very helpful and fast response to emails
Patiently helped us through the European experience
Dale was very helpful and it came across that he genuinely cared, a rarity nowadays unfortunately. He followed up to make sure the replacement delivery was OK. Couldn't be happier with the service he provided.
Very prompt and clear communication. Much appreciated. Thank you.
Top class customer service, as always! Wouldn't go anywhere else for my bottles :) Thanks so much for always being brilliant. ... wishing you a day of sat in front of fans, or a nicely air con-ned office. Hannah
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