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Orders received by 2:30pm are normally delivered the next working day.
Should you have a query regarding your delivery, please call 01785 250123.
Goods not faulty but no longer required by the customer, or where the customer has ordered incorrectly or not specified the correct size or colour, etc., will only be accepted for credit within 5 days of the delivery provided they are in perfect condition and in the original packaging. A 15% handling charge will normally apply. No goods are accepted for return after 20 days.
Goods ordered specially (non-stock lines) will not be accepted back for credit.
Products from the furniture section are not stocked in our main warehouse. Therefore all returns will incur a carriage charge.
To return goods, please telephone our Sales Team quoting the delivery note number to issue you with a returns authorisation. Drivers are not able to collect products without a collection note.
Guarantees given shall not be applicable outside England unless expressly stated otherwise by the Company in writing. Any guarantees given will be invalidated if the goods supplied by the Company are subjected to misuse or accidental damage after the Buyer has taken delivery of them.
For further warranty please refer to the relevant product description on this website.