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Customer Happiness (last 100)
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Realtime Net Promoter Score ®
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Recent Customer Comments
  • 26 Mar 20

    Keep it up Valley Northern We really appreciate all your help

  • 20 Mar 20

    very responsive and professional :)

  • 12 Mar 20

    The whole customer service team is excecellent. Just love the friendly nature of everyone i spoke with. Darren has been really helpful throughout the process.

  • 11 Mar 20

    Ann-Marie is always so helpful and cheerful whenever I call. She always calls back with updates which is very helpful. Thank you for being so friendly whenever I call with a query :)

  • 5 Mar 20

    Quick response

  • 3 Mar 20

    Nikki was brilliant no need to say anything more

  • 27 Feb 20

    Gillian was very helpful and thorough with my request for a bespoke product. Thank you

  • 27 Feb 20

    Ann-Marie was quick and efficient in dealing with 5 missing packs. She promptly organised another delivery and even followed up to ensure we received the goods safely. Very impressed. A master class in customer service and a shining example to all other packaging suppliers in the industries to benchmark against.

  • 18 Feb 20

    Couldn't be more helpful, many thanks!

  • 14 Feb 20

    excellent service, definitely deserving of a pay rise!

  • 13 Feb 20

    Quick response thank you

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